Quality is defined across three domains:
Patient Safety - that the NHS do no harm to patients, ensuring the environment is safe and clean, reducing avoidable harm.
Patient Experience - how personal the care is – the compassion, dignity and respect with which patients are treated.
Clinical Effectiveness - understanding success rates from different treatments for different conditions including clinical measures, complication rates and measures of clinical improvement.
What are quality indicators?
A quality indicator is a measurement of the variance between the relevant organisations in the East Midlands in a specific area. Inputs, processes or outcomes can be measured, with the ambition to focus on outcomes. Initially only East Midlands organisations are in focus though an early task is to widen this to include organisations that deliver a significant amount of commissioned activity to the resident population.
Publication of indicators
Indicators will only be published with clinical commentary. Clinical commentary is provided by the East Midlands Regional Clinical Reference Group Leads.
How to view quality indicators
The quality indicators are viewable and downloadable through this website. They can be navigated to through the care pathways pages.
You can also see how quality indicators are being used as part of local CQUIN schemes and how organisations have used them in their quality accounts.